Privacy policy

PRIVACY POLICY

This Privacy Policy describes how DewPatch collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

INFORMATION WE COLLECT

When you visit our site or place an order, we may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address
- Device and browser information
- Order history

PAYMENT INFORMATION

All payment transactions are processed securely through trusted third-party payment providers.

Root & Ritual does not store or have access to your full payment card information.

HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Send marketing emails if you opt in

MARKETING COMMUNICATIONS

If you subscribe to our emails, we may send you promotional offers, product updates, and marketing content.

You may unsubscribe at any time using the unsubscribe link included in our emails.

COOKIES

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.

You can choose to disable cookies through your browser settings.

THIRD-PARTY SERVICES

We may share your information with trusted third-party services that help us operate our business, including:
- Payment processors
- Shipping providers
- Email marketing platforms
- Analytics providers

These third parties only receive the information necessary to perform their services.

DATA SECURITY

We take reasonable precautions to protect your personal information and use secure systems to help prevent unauthorized access or misuse.

However, no method of electronic storage or transmission over the internet is 100% secure.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information by contacting us directly.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or your personal information, please contact us at:

support@Dewpatch.co.uk